In response to development of service marketing recently, customer service take an important role for the company. The most important role of office customer service is to build a good image for the company. Customer service has to be smart in serving the internal management”s interest. If a complaint the customer is not handled soon, so it will be a negative energy for the image and creadibi…
Export system to Saudi Arabia is different from that to other countries, because it needs special packing and had regulation trade that is SASO. The purpose of this final report are to know the handling of the thing in a non physical manner in the export system to the Saudi Arabia Country covering communication in negotiations, the characteristics of the market, the provisions of the trade, th…
The purpose this final project has several objectives, namely knowing the role of PR in creating the image on Banyumanik hospital, knowing what efforts should be made to maintain the image of public relations at the hospital Banyumanik Semarang and Identify the function of PR, whether conducted by public relations and the Hospital within theory . In preparing this final writing method descript…
Promotion is one of important elements in marketing. With a promotion, a company can introduce its product to consumers, either potential or also permanent consumers. Whatever important and useful the product is if it is not promoted, hence consumers would not know the product. The writer only explains promotion target, purpose of promotion, strategy of promotion, and exercise of promotional …
A company has its own way to improve customers’ satisfaction, one of them are to provide the excelent quality services to customers. Plasa Telkom Kendal is a company which runs in telecommunications services. The company gives a Customer Service Representative as a place to serve and to take care the customers’ complaints. The aim of the study was to determine the level of customers’ sat…
Leadership style is one factor that can affect how the performance of employees within a company. Maximum employee performance can be achieved when the creation of conducive conditions can be influenced by a leader's leadership style. The purpose of this research is to find out how much influence the leadership style on employee performance in PT Pantja Tunggal Kniting MillSemarang. …
In globalization Area, actually for company which produce a product always needed raw material to doing production process. The Quality Control of raw material is important to defend the company survive, because raw material is main input which dominant for produce the product. PT Harrison And Gil – Java Semarang is an exporter company which produce furniture product like Chairs, Sofa, Tabl…
CV Mukti Manunggal Semarang represents a company which is active in printing office service, such as magazines, notes, forms, calendars, invitations, payment notes for the bank and others. But the amount of selling form printed by the company has fluctuated every month, as seen from January until December in year of 2008 and 2009. The objective of this final duty was to find out the impact of …
The development in motorcycle manufacturing has led to a tighter competition between motorcycle brands to get more consumers. The image of a brand is one factor that influences prospective in purchasing decision. The research was conducted at PT Sinargemala Sakti Semarang. The purposes of the research are to analyze the correlation between brand image of the product Kawasaki KAZE Z…
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