There are many cafes in this year. Singgah Bambu is one of them. When doing the buying, a customer consideres many aspects likes product, price, service and location. Therefore, i was motivated to write a final report with the title of “ANALYSIS OF FACTORS THAT INFLUENCE CUSTOMER’S LOYALTY AT SINGGAH BAMBU CAFE SEMARANG “ The purpose this report is to analyz the factors that influence cu…