Tingkat kepuasan pengguna jalan tol terhadap kualitas pelayanan PT. Jasa Marg…

The customers satisfaction is the important factor for the company to reach their purpose. PT Jasa Marga is the company that organize the toll road. The good service is the important thing for PT Jasa Marga to improve their income. Therefore the good quality service will satisfy the user of toll road The purposes of the final project are firstly to know the quality of services provided by PT…