Persepsi pelanggan terhadap kualitas layanan listrik prabayar pada PT. PLN (P…

The purpose of the research are: to know how the customers perception of service quality prepaid electricity at PT. PLN (Persero) Rayon Semarang Selatan and prepaid electricity service quality variables what is a priority for customers. The variabels are Tangible, Reliability, Responsiveness, Assurance, and Emphaty. The sampling technique used is random sampling method. D…