The Objective of this research is analyzing the causalities of service quality and customer satisfaction of PT. BPR JATENG FORK GUBUG GROBOGAN. Data that was used for this research are primary data were acquired by spreading the questionnaires to the respondent of PT. BPR JATENG FORK GUBUG GROBOGAN. Samples are taken by accidental sampling technique of 50 respondent of PT. BPR JATENG FORK GUBUG…