Analisis persepsi pengguna jalan tol terhadap jasa pelayanan pelayanan pembay…

The costumer satisfaction is the important factor of a the company to reach their purpose. PT. Jasa Marga is the company that manages the toll road. The objectives of the final project are firstly to know how perception toll road users against service payment on traffic management, and secondly to find out the level of customer satisfaction toward services given by PT. Jasa Marga. How is a syst…