APA Style

Arum, A, W. (2017). Satisfaction as intervening variable to build customer's loyalty towards pt Samudera Perdana Selaras Semarang as freight forwarding company . Semarang: Politeknik Negeri Semarang.

MLA Style

Arum, Ayu, Wulan. "Satisfaction as intervening variable to build customer's loyalty towards pt Samudera Perdana Selaras Semarang as freight forwarding company". Semarang: Politeknik Negeri Semarang, 2017. TA DIGITAL.