APA Style

Ramadhani, N, A. et al (2023). Pengaruh Service Quality terhadap Customer Satisfaction melalui Customer Relationship Management Pada Peserta Klaim BPJS Ketenagakerjaan Cabang Ungaran = The Influence of Service Quality on Customer Satisfaction through Customer Relationship Management on BPJS Employment Claim Participants Ungaran Branch . Semarang: Politeknik Negeri Semarang.

MLA Style

Ramadhani, Nadya, Auriga. et al. "Pengaruh Service Quality terhadap Customer Satisfaction melalui Customer Relationship Management Pada Peserta Klaim BPJS Ketenagakerjaan Cabang Ungaran = The Influence of Service Quality on Customer Satisfaction through Customer Relationship Management on BPJS Employment Claim Participants Ungaran Branch". Semarang: Politeknik Negeri Semarang, 2023. SKRIPSI DIGITAL.