APA Style

FARISA, S. (2015). Evaluation Of Incident Management And Problem Management In IT Service Using ITIL V.3 at Pelabuhan Indonesia III Tanjung Emas Semarang . Semarang: Program Studi Komputer Akuntansi POLINES.

MLA Style

FARISA, SIFA. "Evaluation Of Incident Management And Problem Management In IT Service Using ITIL V.3 at Pelabuhan Indonesia III Tanjung Emas Semarang". Semarang: Program Studi Komputer Akuntansi POLINES, 2015. TA DIGITAL.