Speedy Product Attributes can create customer satisfaction. If customers are satisfied with speedy product attributes given, they will keep on buying the company products. Company should maintain and increase their customer satisfaction. The purpose of this research is to identify correlation of speedy product attributes toward consumer’s satisfaction. The methods of collecting data were que…
The aim of this research is to analyze service quality of workshop division toward costumers satisfaction at PT Nasmoco Pemuda Semarang. There were 75 respondents were taken a samples of the customers who are using the workshop of PT Nasmoco Pemuda Semarang, the sampling method used is non random sampling and accidental sampling. The data collection methods were observation, interview, questio…
This final project discusses giving allowance and welfare facilities at PT. Sricahya Cipta Megatama (Printworld) Semarang. The technique of the writing is descriptive. The final project describes the kinds of allowance and welfare facilities, and the implementation of giving allowance and welfare facilities. The data collecting methods are interview and library research. PT. Sricahya Cipta Meg…
In the era of globalization of information each person needs to know about the situation and condition at the moment. Newspaper is one of the mass media that provide more information. The purpose of this research is to analyze how the perception of the customer features newspaper Suara Merdeka. Method used is Descriptive Analysis. Used is mean and calculating the frequency distribution. Method…
Office layout is one of the main factors in developing employees working spirit in government or private institutions. A good arrangement of office room can also create comfortable condition for the employees. The primary purpose of the project report is to find out about the office layout and describing physical environment office layout at Balai Besar Wilayah Sungai Pemali-Juana Semarang. T…
Marketing is a process in obtaining and spreading products to people who need. The implementation of marketing is related to positioning, that is an action in designing supply and company’s image into mind of customers. A successful positioning will effect to marketing of products to consumers and improve sale. Based on the statement above, the aim of this final project writing was to learn …
Every good company, organizational government, institute and social body in the field of administration requires a professional secretary. A professional secretary must have secretarial skills, a wide range of concerned knowledge, responsibility to the work, initiative and creativity so that she can assist to complete her boss’ duty without awaiting the command. The objective of this final …
Reimporting goods is a kind of import activity. The facility given to re-import activity is import duty-free. The Custom Office is a government institution that gives service on reimported goods. Therefore, I was motivated to write a Final Project entitled “Service on Imported Goods with Import Duty-Free at Tanjung Emas Semarang Custom Office”. The aims of writing this …
Facilities will make customers feel satisfied and interested in using services that are given by a company. As a promoter and an operator of the toll road, PT Jasa Marga (Persero) Tbk. Cabang Semarang pays attention much on services and facilities. As we have known, the toll road facilities always develop every year but complains from customers have been found. The purposes of this paper are to…
The economic globalization is indicated by the open international market for domestic product. International trade is caused by the differences of natural resource, climate, employee, geography structure and social structure. The Final Report entitled “Handling the export of ladies blouse garment through bonded zone at PT Sum Kyung Jaya Apparel Kabupaten Semarang” is to describe the proce…