Service Quality Improvement Strategy With Method Swot Analysis In Healthy Service Of Pmi Semarang City Entering the era of globalization, competition in the industry is getting tougher. In the field of service industry, such competition embodied in the form of service to the customer. The company will compete to improve the quality of its services in other companies can rival and even surpass …
Efforts To Enhance The Work Disciplinary of Civil Servant Badan Perencanaan dan Pembangunan Daerah at Jepara Regency The purpose of this study is to know the effort of improving Bappeda civil servant’s discipline and to observe the obstacles occur in improving civil servant’s discipline Bappeda Jepara regency. This final project uses descriptive methods. The types of data are qualitative …
IMPLEMENTATION OF PERFORMANCE MANAGEMENT ( IMS ) AT PERUM PERHUTANI DIVISI REGIONAL JAWA TENGAH The purposes of this study are to determine the Implementation of Performance Management which is applied at Perum Perhutani Central Java Regional Division and to explore and describe the constraints in the implementation of Performance Management. Method of collecting data in this study is intervie…
APPLICATION OF EXCELLENT SERVICE AT PT BANK RAKYAT INDONESIA (PERSERO) TBK BRANCH PANDANARAN SEMARANG Any service company must uphold its services, not just its regular service but should be excellent service. An excellent service is the service that prioritizes customer satisfaction. Customer satisfaction is due to the excellent service performed by the front liner employees. It will have an …
The Influence of Leadership Style and Work Motivation to Employes Perfomance at Hotel Grasia Semarang. The purpose of the study is to analyze the influence of leadership style and work motivation on employees performance at Hotel Grasia Semarang. Data were taken by using questionnaires for 50 respondents from 101 employees. The method of sampling is by probability sampling, and data were ana…
Receivable Management Business Process in the Working Area of PT PLN (Persero) Service Unit Salatiga PT PLN (Persero) Servis Unit Salatiga is a company engaged in the supply of electrical services which has 3 Service Point that Service Point Salatiga, Service Point Ambarawa, and Service Point Ungaran. Customer receivable are the primary funding source at PT PLN (Persero) Services Unit Salatiga…
In a company, the human resources are the most important role and potential for success of a company. Therefore, in order that each employee has a good performance to make a company become successful then the company needs to make its employees have work discipline and the company give work motivation. Work discipline and the provision of work motivation may affect employee job satisfaction. …
THE ROLES AND THE TASKS OF A SECRETARY IN ASSISTING THE LEADER IN BADAN PENDIDIKAN DAN PELATIHAN PROVINSI JAWA TENGAH The purpose of this final project is to describe the roles and tasks of the secretary in assisting the leader to carry out the task, and also to find out the requirements to be a secretary in Badan Pendidikan dan Pelatihan Provinsi Jawa Tengah. Secretary addressed in this fin…
Analysis on The Influence of Performance Mnagement System, Salary and Wealth Facility on Employees Work Motivation at Perum Perhutani Central Java Regional Division. The purpose of the research is to identifyed the influence of Performance Management System on Employees Work Motivation at Perum Perhutani Central Java Regional Division, to identifyed the influence of Salary Payment on Employee…
“The Management of Import Documents at PT Catur Jaya Manunggal Sejati” Management of import documents is very important in the process of importing the goods. PT Catur Jaya Manunggal Sejati is a EMKL company that helps importer to manage import documents. Based on this description, the writer is interested in composing a final project entitled “The Management of Import Documents at PT C…
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Kesenian, Hiburan, dan Olahraga 
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