THE ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY OF CUSTOMER SERVICE ON STATION (CSOS) TO THE CUSTOMERS BEHAVOR AT PT KAI (PERSERO) SEMARANG TAWANG RAILWAYS STATION Service quality is related to customer’s behavior. The purpose of this research is to analyze the influence of services quality consisting of tangible (X1), reliability (X2), responsiveness (X3), assurance (X4), and emphaty (X5)…
ANALYSIS THE EFFECT OF BRAND IMAGE AND PROMOTION ON PURCHASING DECISION OF ASTINA SYRUP PUTRA PERKASA IN TEMANGGUNG CENTRAL JAVA The purposes of this research was to find out the effect of brand image and promotion on purchasing decision of sirup astina putra perkasa in Temanggung Central Java. The independent variable used in this research was the brand image and promotion,whereas the depe…
ANALYSIS OF INFLUENCE OF LEADERSHIP STYLE AND ORGANIZATIONAL CULTURE TO WORK MOTIVATION OF EMPLOYEES AT BADAN PUSAT STATISTIK PROVINSI JAWA TENGAH Badan Pusat Statistik Provinsi Jawa Tengah is the government institution that engaged in statistical data. Leader and organizational culture is very important to support the employees, especially to increase employee motivation. But, sometimes leade…
This research was conducted to determine the influence of service quality to company image at PT Jasa Raharja (Persero) Cabang Jawa Tengah. The problems are people who have never interacted, tend the negative perception, while those who have interacted, give the positive perception. People's perception and understanding of insurance services and benefits provided the company is still far from e…
TITLE: “THE EMPLOYEES’ PERCEPTION OF IMPLEMENTATION THE OCCUPATIONAL HEALTH AND SAFETY (OHS) AT PT PELABUHAN INDONESIA III (PERSERO) TANJUNG EMAS SEMARANG BRANCH” The purpose of the study is to find out employees’ perception of implementation the occupational health and safety program, based on prevention eforts toward the risk of accidents and occupational diseases in work place. To a…
THE INFLUENCE OF SERVICE EXCELLENCE ON CONSUMER SATISFACTION TOURIST BUS PO. NUGROHO SEMARANG. The studys is about the influence of service excellene on consumer satisfaction tourist bus PO. Nugroho Semarang. Variables used in this study is the attitude, attention and, action which is then translated into several item variables. The objective of the study is to analyze the influence of appl…
THE INFLUENCE OF SERVICE QUALITY TOWARD CONSUMERS SATISFACTION AT PT NASMOCO GOMBEL SEMARANG Technological developments of the automotive world today are very fast, so do not be surprised that the automotive business competition is very tight. Quality of service is also a key to the success of a company. Thus, PT Nasmoco Gombel Semarang should pay attention to the quality of services provided t…
“THE ANALYSIS OF EXPORT VALUE, INTEREST RATES, LABOUR WAGES, AND GROSS REGIONAL DOMESTIC PRODUCT TO FOREIGN DIRECT INVESTMENT IN CENTRAL JAVA” This study is intended to find out that the exports value, interest rates, labour wages, and gross regional domestic product, have an effect toward the value of foreign investment in Central Java. The analysis techniques used in this study is the…
THE INFLUENCE OF EXCELLENT SERVICE TO THE CUSTOMERS SATISFACTION AT PT PLN (PERSERO) RAYON SEMARANG SELATAN This study aimed to analyze the influence of excellent service to the customers satisfaction and to analyze the most dominant variable influencing customers satisfaction at PT PLN (Persero) Rayon Semarang Selatan. The sample used in this study involved 100 respondent. As for the sampl…
“Inventory Management System of Raw Material at PT Chiara Allegra Living Semarang” The available inventory of raw material is important for a factory. It is proven that without a good management system for inventory of raw material a factory will not be able to produce a product, so that a factory should carry out an inventory management system of raw material. The purpose of writing this…
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