The purposes of the research are to find out the level of “customers” satisfaction especially the services quality at the outlets at PT Sinar Sosro Semarang Branch and to find out variable having the strongest and the weakest impact value on “customers” satisfaction at the outlets PT Sinar Sosro Semarang Branch. The methods in collecting data were interview, literature st…
CV Eka Jaya is a company that is engaged in information technology solutions. services include the installation of computer networks, computer rentals, computer services and network planning design. CV Eka Jaya in addition to services also sell computer equipment. This final goal is to build a website as a means of marketing information to introduce products on a CV Eka Jaya, as a form of ma…
This study on the Analysis of service quality at PDAM Tirta Amerta Blora is intended to identify the influence of service quality of PDAM Tirta Amerta Blora. PDAM is always in its efforts to give best service to its customer by producing clean water. However, there are some complaints from its customers that should be attended. To increase its service quality the analysis must be carried out. …
The development of today’s business world has brought us to the business world of competition. Service is the key to make customer satisfied and being loyal to the company. One company that tries to maintain its customer is PT. Asuransi Tokio Marine Indonesia Semarang Branch. One of the services that company is making an export insurance policy. The objective to be achieved in this final p…
Computer Science, Information & General Works 
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Social Sciences 
Language 
Pure Science 
Applied Sciences 
Art & Recreation 
Literature 
History & Geography