THE INFLUENCE OF EXCELLENT SERVICE TO THE CUSTOMERS SATISFACTION AT PT PLN (PERSERO) RAYON SEMARANG SELATAN This study aimed to analyze the influence of excellent service to the customers satisfaction and to analyze the most dominant variable influencing customers satisfaction at PT PLN (Persero) Rayon Semarang Selatan. The sample used in this study involved 100 respondent. As for the sampl…
TITLE: ANALYSIS OF THE LEVEL OF SERVICE SATISFACTION IN THE AUCTION SECTION OF AUCTION AT “KANTOR PELAYANAN KEKAYAAN NEGARA DAN LELANG (KPKNL)” SEMARANG This research aims to understand the level of service satisfaction of user in “Kantor Pelayanan Kekayaan Negara” (KPKNL) Semarang. The population in this research is all customers that have used the service of auction at “Kantor Pela…
INFLUENCE OF JOB SATISFACTION TOWARD PERFORMANCE OF BADAN PERENCANAAN PEMBANGUNAN DAERAH SEMARANG REGENCY'S EMPLOYEES The purpose of the study were to find out job satisfaction of BAPPEDA Semarang Regency’s employees, to find out performance of BAPPEDA Semarang Regency’s employees, and to find out influence of job satisfaction toward performance of BAPPEDA Semarang Regency’s employees. …
The level of customers’ satisfaction on the service at General Affairs Division at “Kantor Pelayanan Kekayaan Negara” (KPKNL) Semarang. This research aims to understand the service quality and satisfaction of user in “Kantor Pelayanan Kekayaan Negara” (KPKNL) Semarang. The population in this research is all customers that have used the service in “Kantor Pelayanan Kekayaan Negara…
ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY DRIVING LICENSE C TOWARD APPLICANT SATISFACTION AT SATLANTAS POLRES PEMALANG The purpose of this study to analyse influence of Service Quality Driving Lisence C with tangible, empathy, responsiveness, reliability, and assurance dimension toward public satisfaction at Satlantas Polres Pemalang The research used Incidental sampling of 100 samples. …
ANALYSIS OF INFLUENCE OF SERVICE QUALITY ON CUSTOMERS SATISFACTION AT PT. PLN (PERSERO) SERVICE UNIT SALATIGA The purposes of the study are to analyse the influence of service qualitywhose variables consist of tangible, reliability, responsiveness, assurance, andempathy to customers satisfaction and to find out the most influence variable related to the costumers satisfaction PT. PLN (Persero)…
Title: THE INFLUENCE OF PRODUCT QUALITY AND PERSONAL SELLING ON CONSUMERS SATISFACTION ON TOYOTA NEW YARIS AT PT. NASMOCO PEMUDA SEMARANG The primary purpose of this final project is to identify the influence of product quality and personal selling on consumers satisfaction on Toyota New Yaris at PT. Nasmoco Pemuda Semarang. The sampling technique used in this research was purposive sampling t…
Judul: Pengaruh Kompensasi dan Komitmen Organisasi Terhadap Kepuasan Kerja Karyawan Pada PMI Kota Semarang Palang Merah Indonesia (PMI) Kota Semarang adalah organisasi yang bergerak dalam bidang pelayanan masyarakat (public sector service) dan berkonsentrasi pada kegiatan kesehatan dan kemanusiaan. Dalam pekerjaanya PMI Kota Semarang sudah mampu memberikan kompensasi terhadap karyawan, namun k…
The Influence of The Core Service Quality and Peripheral Service Quality Toward The Customer's Satisfaction of BRT Semarang Bus Rapid Transit (BRT) or known as bus way is a fast, precise, comfortable, punctual, and inexpensive massive transportation's bus system. BRT Semarang, in their service to increase the customer's satisfaction, BRT Semarang still experiencing several matters which is…
Title: The Influence of Work Motivation and Job Satisfaction on Organizational Commitment of Employees at Department of Labor, Transmigration and Demography of Central Java Province The purpose of the research are to determine the influence of job motivation on employee commitment at Department of Labor, Transmigration and Demography of Central Java Province, to determine the influence of job …
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