The purpose of this final project is to determine the effect of job rotation and organizational culture on employee motivation at PT. PLN (Persero) APJ Semarang. The sampling technique used in this study is simple random sampling. The samples taken were 52 respondents. Data collection methods are observation, questionnaire and literature review then processed using validity, re…
The purpose of this final project is: To determine customer perceptions of service quality at new installation and added power in serving customer to the PT. PLN (Persero) Area Semarang are seen through the five dimensions of service, Reliabiliy, Responsiveness, Assurance, Empaty, and Tangible. The sampling technique used is the probability sampling method. Data collection methods are interview…
The objective of this final project is to know the implementation of CRM (Customer Relationship Management) program at PT. Sun Star Motor Banyumanik-Semarang branch, purposes of visit customers program, constraints in the implementation of the visit customers program, and the increase in customer loyalty on PT. Sun Star Motor Banyumanik-Semarang. The sampling technique used in this research was…
PT Suara Merdeka is a company engaged in sector of newspaper. The management of PT Suara Merdeka has many strategies for getting profit from their business. one of those strategies is promotional mix. It has done in this company but because of price increase, they experiencing sales decline. So that, they have to improve their promotional mix with expectation in order to get sale…
All today’s society requires electrical services, both community living areas of the city and those who live in rural areas. Indirectly electrity has become a primary requirements in the currents needs of the society. Electricity plays an important role in human life, without electricity the whole community will not run properly and smoothly as it should. PT PLN Persero Semarang area as a pr…
The purposes of this final project were to identify the customer perception on the quality of after sales service at PT. Sun Star Motor Banyumanik-Semarang. The sampling technique used in this research was purposive sampling. The methods in collecting data were interview, questionnaire, observation, and literature studies. The results shows that the customer perception on the quality of after s…
CV Sendang Agung adalah perusahaan yang bergerak dalam bidang percetakan. Perkembangan usaha dan peningkatan penjualan CV Sendang Agung tidak diimbangi dengan perkembangan teknologi dan informasi yang digunakan. Permasalahan pada pencatatan, pengelolaan dan pelaporan yang terjadi di CV Sendang Agung mendorong kami untuk membuat aplikasi yang dibutuhkan. Perancangan ini bertujuan menghasilkan ap…
The purpose of the study to determine the influence of cultural factors on purchasing decisions e-toll card, to determine the influence of social factors on purchasing decisions e-toll card, personal factors to determine the effect of the decision of buying an e-toll card and to determine what factors most influence on decisions e-toll card purchase transactions prepaid toll roads. The popu…
The purpose of the research are: to know how the customers perception of service quality prepaid electricity at PT. PLN (Persero) Rayon Semarang Selatan and prepaid electricity service quality variables what is a priority for customers. The variabels are Tangible, Reliability, Responsiveness, Assurance, and Emphaty. The sampling technique used is random sampling method. D…
Tujuan Tugas Akhir ini adalah untuk mengetahui kinerja keuangan Primkopkar PT. PLN (Persero) Distribusi Jawa Tengah dan DIY tahun 2011-2013 ditinjau dari rasio likuiditas, solvabilitas, rentabilitas dan aktivitas, serta faktor-faktor yang mempengaruhi perubahan tingkat rasio likuiditas, solvabilitas, rentabilitas dan aktivitas. Metode penulisan yang digunakan adalah metode deskripsi dan metode …
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