In the process of sales, one of the problems is returned product. PT Sinar Sosro is the first company in Indonesia and in the world that produces ready to drink tea beverage products in bottles, PET (plastic bottle), and tetra pack.The purposes of this study are to describe the factors causing returned PET product, how to handle returned PET product, and the documents related to the handling. T…
Penelitian ini bertujuan untuk menguji signifikansi pengaruh Periklanan, Promosi Penjualan dan Hubungan Masyarakat terhadap Keputusan Nasabah Menabung BritAma pada PT. Bank Rakyat Indonesia(Persero), Tbk., unit Jangli Semarang baik secara parsial maupun simultan. Populasi dalam penelitian ini adalah nasabah Tabungan BritAma pada PT. Bank Rakyat Indonesia (Persero), Tbk., unit Jangli Semaran…
The purpose of this is study is to identify how customer’s perception of customer complaint service is by applying the theory of the service quality Zeithaml including reliability, responsiveness, assurance, empathy, and physical evidence. By analyzing the extent of the customer's perception of service quality complaints in the Regional Water Company Pekalongan. The final task is written usi…
Penelitian ini dilakukan untuk mengetahui pengaruh periklanan, promosi penjualan, dan personal selling terhadap keputusan nasabah menabung di PT. Bank Tabungan Negara (Persero), Tbk KCP Ungaran. Populasi dalam penelitian ini adalah nasabah tabungan BTN KCP Ungaran. Teknik pengambilan sampel dilakukan dengan simple random sampling dengan mengumpulkan sampel sebanyak 100 respond…
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