Penelitian ini bertujuan untuk menganalisis signifikansi pengaruh dimensi customer relationship marketing yang terdiri dari variabel-variabel trust, communication, commitment, dan conflict handling terhadap customer retention pada PT Bank Muamalat Indonesia Cabang Semarang baik secara simultan maupun parsial. Populasi dalam penelitian ini adalah seluruh nasabah tabungan pada PT Bank Muama…
Penelitian ini bertujuan untuk menganalisis signifikansi pengaruh variabel communication, differentiation, personalization, dan belonging terhadap customer retention orientation dan dampaknya pada relationship outcome dari nasabah PT Bank BRISyariah Kantor Cabang Pembantu Ungaran. Penelitian ini termasuk penelitian terapan kausalitas. Metode pengumpulan data menggunakan kuesioner, wawancara, d…
This research is aimed to know the influence of firm, relationships, marketing strategy, environment on export performance in the city of Pekalongan batik industry. The methods of data collection are interview and questionnair completion. The sample of this research were 30 respondents and analytical method used were the validity test, reliability test, multiple linear regression method,class…
ANALYSIS OF FACTORS THAT SHAPE WITH CUSTOMERS OF THE ASSOCIATION BETWEEN PT. INDONESIA COMNETS PLUS Semarang (SEMARANG CITY CASE STUDIES) PT INDONESIA COMNETS PLUS (ICON +) focuses on providing networking, services, and telecommunications content, specifically to support the technology and information systems to PT PLN (Persero) and the public since October 3, 2000,. The purpose of this final …
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