The purpose of the research are: to know how the customers perception of service quality prepaid electricity at PT. PLN (Persero) Rayon Semarang Selatan and prepaid electricity service quality variables what is a priority for customers. The variabels are Tangible, Reliability, Responsiveness, Assurance, and Emphaty. The sampling technique used is random sampling method. D…
The study is about description of Implementation Program "PLN Bersih No Suap!" by PT PLN (Persero) Distribution Central Java and DIY. The purpose of the study is to investigate the concept of PLN Bersih system and make the effective proces of the customer services and procurement of goods and services on PT PLN (Persero) Distribution Central Java and DIY. The qualitative and quantitative…