The purpose of this study was to determine the activities of PT PERTAMINA ship agency before the ship arrives in the certain port to depart from that port, the parties concerned, documents, costs, barriers and ways to overcome the barriers associated with the activities of the agency. The writing of The final project uses descriptive qualitative method which gives a precise, clear and appropri…
The purposes of this final project are firstly, to know the company's export activities and secondly is to describe the mechanism of export of the company and, then, thirdly is to Analyze differences in the export target and the export realization of PT Nusantara Plantation IX (Public Limited Company) Semarang in 5 years (2007-2011). In the final project, method of writing used is analyze. The …
The rapid economic growth makes company has inovation for their products especially in communication technology so does the celluler card like Simpati from Telkomsel Company. The purpose of this study was to analyze the influence of brand image dan product quality on customers’ decision making on buying simpati celluler card. This research used a non probability sampling, it used accidential …
The purposes of this study were to find out the causes of defective product, the obstacles encountered in quality control activities and to learn how to overcome obstacles encountered in quality control activities at PT Artanis Pratama Jaya Semarang. The methods of collecting the data were interview, observation and literature study. Sources of the data obtained from primary data and seconda…
Advances in science and technology over time continues to grow, this can be seen as more implementation of business forms, where the effort required to implement workforce who have high ability and skills, to have employees, it is not easy, either one company’s efforts to improve the quality of human resources is to conduct training programs. This study aims to determine the effect of the imp…
The activities of Public Relations can not be separated from the improvement of the quality of the company. The public relations is highly needed by an organization or company at this time. It is aimed to draw the sympathy of public. The image is an important intangible asset for company or organization. The good image can support the activity of a organization. The image of company i…
Industry in the era of globalization has developed quite rapidly. Indonesia has a lot of potential states of nature that must be maintained in order to compete and survive in international trade, so product quality should be controlled in order to be able to produce good quality products. The purposes of writing this final project are to find out which product quality standards applied in KBM …
This is study about the effect of service quality to customer satisfaction as measured from the dimensions of service quality that includes a tangible, reliability, responsiveness, assurance, and empathy for customer satisfaction at PT Astra International Tbk Division Astraworld Semarang. The purpose of the study is to analyze the influence of reliability, responsiveness, assurance, empathy …
Indonesia has many kinds of vehicles; there are cars, motorcycles, buses and trains. A lot of people prefer train transportation than others, because it’s cheap and isn’t crowded. PT Kereta Api establishes customers care unit to provide specialized information service and handle the ticket to counter the consumer’s complains. The purposes of this study were to know job description of e…