The purpose of the study is to analyze the influence of reliability, responsiveness, assurance, empathy, and tangible on customer satisfaction. The methods of collecting data were observation, interview, questionnaires, literature studies, surveys, and documentation . The analysis tools used are test of validity, reliability test, t test, f test, multiple linear…
The purposes of this final project ware to find out the mechanism of handling exporting Leather Fern Leaf by air, to find out the role of the company in handling cargo shipments by air, to find out the constraints and advantages in the delivery of export by air. The analysis method used wais descriptive qualitative method to describe the handling of export fern by air. The used data were th…
PT. (Persero) Pelabuhan Indonesia III unit Terminal Peti Kemas is a container yard and heavy equipment transporters of container rent companies and the docks as a place to ship anchorage which is instrumental in international trade of import export activities. Transhipment is an activity to be done because of certain reasons such as over-booking, the lack of required documents and others. This…
The purposes of this study was to identify the consumer profile of Padangsari Health Center, the response of consumers for services provided at Padangsari Health Center, the consumers expectations of quality of service provided Padangsari health center, and to find out how large the Indeks Kepuasan Pelanggan (Customer Satisfaction Index) for services provided Padangsari health center…
A company will always work hard to increase the sales volume of their products. In order to increase the sales volume, a company must pay attention to the implementation of marketing mix which consists of product, price, promotion and distribution. The aim of this report are to observe the distribution strategy and channels distribution that are used by PT Mustika Ratubuana InternationaL bra…
This final project is objective is to find out technicians and sales division perception toward incentive and work environment at PT. Nasmoco Kaligawe Semarang. Data are collected by interviews, sending questionnaires and literature studies. Descriptive quantitative method apply in this study. The result shows that the average perception score of incentive about technicians division…
The aim of this final project is to build independent company run by our selves fully, starting from concept, financial, selling and management needed. Therefore, the other goal is to improve entrepreneurship to increase our economy. The methods used are product, price, marketing, funding and distribution strategies. What can be concluded from production activities is to make relatio…
The Purposes of the final project were to describe the secretarial duties in assisting the managers of the PT POS INDONESIA (Persero) regional division VI Central Java and Yogyakarta, to determine the constraints faced by the secretary in carrying out her duties and how to overcome them. Data collection methods were interviews and literature studies. In this Final report the writing used the de…
The purpose of writing this final project are firstly to Identify the main export commodities to ASEAN countries in 2011 in Central Java and secondly to know the origin, from where, commodities were exported to the ASEAN countries. Method of Collecting the data were interview and literature study. The types of the data are qualitative data, quantitative data, secondary data, internal data and e…