THE LEVEL OF SHIP PASSENGER’S SATISFACTION ON SERVICES OF PT PELAYARAN NASIONAL INDONESIA (PELNI) UNIT SEMARANG The objective of this research is to find out the level of ship passengers’ satisfaction, the level of interests of each services quality dimension provided, the services performance of PT PELNI Unit Semarang. Method of data collection used in this research is the observation, i…
Computer Science, Information & General Works 
Philosophy & Psychology 
Religion 
Social Sciences 
Language 
Pure Science 
Applied Sciences 
Art & Recreation 
Literature 
History & Geography