Wiyose Risang Timur, "Analysis of Customer Satisfaction with BRImo Service Quality at PT Bank Rakyat Indonesia (Persero) Tbk Semarang Regional Office," Thesis, Applied Bachelor's Degree Program in Computerized Accounting, Department of Accounting, Politeknik Negeri Semarang, supervised by Dra. Budhi Adhiani Christina, M.T and Ahmad Wafa Mansur, S.ST., MIM., August 2026, 89 pages. This resear…