Bus Trans Semarang is one of a means of mass transportation in Semarang city. Perfection services are very important to create satisfaction. Perceived justice is the assessment of customers for service provided company due to service failure. This research aimed to analyze the influence of procedural, interactional and distributive justice on customer satisfaction after service recovery on Bus …
THE IMPACT OF JOB’S SATISFACTION AND WORKING ENFIRONMENT TOWARD THE ACHIEVEMENT OF SELLES PEOPLE AT PT.Bumi Wahana Mulia Semarang A salesperson is one of the human resource who has crucial role in the achievement of corporate’s goals. The increased levels of salesperson’s job satisfaction and working conditions will affectively increase the job’s achievement of salespeople in the compa…
THE INFLUENCE OF OCCUPATIONAL HEALTH AND SAFETY ON THE EMPLOYEES’ SATISFACTION AT PT KERETA API INDONESIA (Persero) DAOP IV SEMARANG Working satisfaction is one factor to promote employees’ performance to realize company goal. Working satisfaction is very important for an organization. Occupational health and safety is a significant factor that affects the employees’ satisfaction. The pr…
ANALYSIS OF THE INFLUENCE OF SOCIAL NEEDS AND COMPENSATION TOWARD EMPLOYEE JOB SATISFACTION AT PERUM PERHUTANI DIVISI REGIONAL CENTRAL JAVA Perum Perhutani Divisi Regional Central Java is a State-Owned Enterprises in Indonesia, which has the duty and authority to enforce the planning, maintenance, exploitation, and protection of forest in working area. The purpose of this study project is t…
In a company, the human resources are the most important role and potential for success of a company. Therefore, in order that each employee has a good performance to make a company become successful then the company needs to make its employees have work discipline and the company give work motivation. Work discipline and the provision of work motivation may affect employee job satisfaction. …
Title: The Analysis Of Job’s Satisfaction, Job’s Security and Organizationalal Commitment Against Turnover Intention In Weaving Department of PT Batam Textile Industry. In an organization, what makes an employee leave or intend to leave are always become the big question for any company, as perceived by the employees of PT Batamtex which is established as the textile industry. To know the…
Title: The Effect of Organizational Culture and Working Motivation to the Job’s Satisfaction of Employees at PT. Bank Rakyat Indonesia (Persero) Tbk. Semarang Regional Office. The purpose of the study is to analyze the effect of organizational culture and work motivation to job satisfaction of employees in PT Bank Rakyat Indonesia (Persero) Tbk. Semarang Regional Office. The population in…
ANALYSIS INFLUENCE OF NON FINANCIAL COMPENSATION TO JOB SATISFACTION OF PT JASA RAHARJA (Persero) CABANG JAWA TENGAH The primary purpose of this final project is to identify the influence of non financial compensation such as work environment and work to job satisfaction and to find out the most influential variable in job satisfaction of PT Jasa Raharja (Persero) Cabang Jawa Tengah. The sampl…
THE INFLUENCE OF SERVICE EXCELLENCE ON CONSUMER SATISFACTION TOURIST BUS PO. NUGROHO SEMARANG. The studys is about the influence of service excellene on consumer satisfaction tourist bus PO. Nugroho Semarang. Variables used in this study is the attitude, attention and, action which is then translated into several item variables. The objective of the study is to analyze the influence of appl…
THE INFLUENCE OF SERVICE QUALITY TOWARD CONSUMERS SATISFACTION AT PT NASMOCO GOMBEL SEMARANG Technological developments of the automotive world today are very fast, so do not be surprised that the automotive business competition is very tight. Quality of service is also a key to the success of a company. Thus, PT Nasmoco Gombel Semarang should pay attention to the quality of services provided t…