Every company will face tight competition with other companies. One of the best efforts to keep and get customers is by managing service quality, product quallity and word of mouth. The objectives of this research is to analyze how far the influence of service quality and product quality on interest to choose (WOM) tourist bus PO. Nugroho Semarang. The object in this research is passenger…
The Purpose of the research are to find out the effect of product quality and service quality on customers’ satisfaction toward prepaid electricity in PT PLN (Persero) Kudus Region. The methods of Collecting data used in this reseach were interview, questionnaire, and literature studies. The analysis for doing the research is regression, especially multiple liniear regression analysis. The sa…
THE INFLUENCE OF PRODUCT QUALITY AND PRICE ON CUSTOMER SATISFACTION TELKOM WIFI CORNER PT.Telekomunikasi Indonesia is one of the leading information technology and communication companies in Indonesia. It is always consistent in keep of quality, that is supply internet service product which has good quality and can satisfy of customers. One of product is Wifi Corner, the internet service which…
THE INFLUENCES OF PRODUCT QUALITY AND DISTRIBUTION QUALITY ON THE CUSTOMERS LOYALTY THROUGH CUSTOMERS SATISFACTION OF SUARA MERDEKA NEWS PAPER IN BLORA MARKETING AREA, CENTRAL JAVA. The purpose of this final project are to identify the influences of product quality and distribution quality on customers satisfaction, to identify the most influential variable, and to identify the influence of s…
THE INFLUENCE OF BRAND IMAGE AND PRODUCT QUALITY TOWARD THE PURCHASE INTENTION OF LIVRON B.PLEX CONSUMERS AT THE SEMARANG BRANCH OFFICE OF PT. PHAPROS, Tbk (A Case Study on the Product’s Consumers in West Semarang) The enhancement of peoples’ awareness on health makes several pharmacy companies compete to create their own brand new products to fulfill consumers’ needs on health problems.…
Title: THE INFLUENCE OF PRODUCT QUALITY AND PERSONAL SELLING ON CONSUMERS SATISFACTION ON TOYOTA NEW YARIS AT PT. NASMOCO PEMUDA SEMARANG The primary purpose of this final project is to identify the influence of product quality and personal selling on consumers satisfaction on Toyota New Yaris at PT. Nasmoco Pemuda Semarang. The sampling technique used in this research was purposive sampling t…
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